This Privacy Policy explains how CozyKidz (“we”, “us”, “our”) collects, uses and protects your personal information when you visit or make a purchase from our store. Last updated: [date]
Information we collect
- Order and contact details: name, email, shipping and billing address, phone number.
- Payment information: processed securely by our payment providers. We do not store full card numbers.
- Device and usage information: IP address, browser type, pages viewed and how you interact with our site, collected through cookies and similar technologies.
- Communications: messages you send us for support.
How we use your information
- To process, ship and support your orders
- To communicate with you about your order or questions
- To send marketing emails if you've opted in (you can unsubscribe anytime)
- To improve our website, products and customer experience
- To detect and prevent fraud, and to meet legal obligations
How we share information
We share personal information only with service providers that help us run our business, such as our e-commerce platform (Shopify), payment processors, shipping carriers and analytics or email tools. They may only use your information to provide services to us. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how our site is used. You can control cookies through your browser settings; disabling some cookies may affect site features.
Data retention
We keep order information for as long as needed for our records and for legal, tax and accounting obligations, after which it is deleted or anonymized.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to withdraw consent to marketing. To make a request, contact us.
Children's privacy
Our products are made for children, but our store is intended for use by adults. We do not knowingly collect personal information from children under 13 (or the applicable age in your country).
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact
Questions about your privacy? Email [your support email] or write to [business address].
Still have questions?
Our team usually replies within 1–2 business days.